Sellravo shipping and returns policy — handling times, delivery, refunds, and how to start a return.
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Shipping & Returns
Shipping & returns at Sellravo
A quick overview of how we ship orders and handle returns.
Shipping
Handling time
Most orders ship within 1 business day.
Carriers
USPS and UPS with tracking on every package.
Shipping area
Currently shipping within the United States.
Packaging
Protective packing designed for collectibles and fragile items.
Returns & refunds
We aim to keep returns simple and fair.
- Most items can be returned within 30 days of delivery.
- Items should be returned in the same condition as received.
- If an item arrives damaged or not as described, we work with you to make it right.
Damaged or incorrect items
If there is a problem with your order, please contact us first so we can review and help.
- Contact us with your order number and a brief description.
- Photos of the item and packaging help us resolve the issue faster.
- When appropriate, we may provide return instructions or a replacement.
How to start a return
Returns are usually started through the same marketplace where you placed the order.
- Open your order on eBay and select the return or message option.
- Choose the reason and add a short note if needed.
- We reply with next steps and keep you updated until the case is closed.